Welcome to Emotiva Audio Corporation. Emotiva is comprised of true audio enthusiasts, engineers, and product specialists. The Fora platform includes forum software by XenForo. A complaint email is a piece of written correspondence expressing dissatisfaction with a product, service, or experience. Code Sizzle15 at checkout. I have to say the purchasing experience was truly exemplary and the unit was delivered to my doorstep in Australia mind you, within a week. 250 watts RMS x 2 into 8 ohms, 500 watts RMS x 2 . They only reduced the price maybe $30-40 off the price of a new unit, so there's no way I would have bought it if I knew it was used. Choosing a selection results in a full page refresh. They did send me some e-mail that started off like an apology, but then turned into a denial that "anything like this could have left our factory". JavaScript is disabled. Original owners of Emotiva gear are eligible for our regular Trade-In Program, while we have a Core Value Trade-In program for owners who purchased their Emotiva gear second hand. Include a professional email signature if youre writing your email in your workplace or on behalf of a business. Use left/right arrows to navigate the slideshow or swipe left/right if using a mobile device. Emotiva B2+ Speaker and TA1 Amp Review. STUNNING! I returned a set of speakers before the 30 day window - no questions were asked - they issued an RMA and it took about 30 seconds. Call them and a for real human answers. Summer Promo !! The speaker has a frequency range of 29 Hz - 28 kHz and a sensitivity of 91 dB. at the time of this minimalist review the headphone amplifier dac is on sale and oddly enough "all sales final". It was also clear that Emotiva had done absolutely nothing to "renew" it. This part of your complaint email might include these: Unless your only goal is to get the incident off your chest, include a way to fix the issue so the recipient understands what actions can be taken to reach a resolution. This is not a company that you can really trust. The salutation typically begins with Dear and the recipients name. His actions have made me feel deeply uncomfortable and isolated at work. Check your grammar, punctuation, and spelling as well. Emotiva EU Service Center: EG services aps. . You can buy the same Emotiva model from us twice under our 30-day, no hassle return policy, but if you buy it again for a third time, its final sale. Maybe you buy a piece of equipment that isnt well suited for your system, but then you change your system, stars align, and suddenly its perfect for you now. i ordered $10 worth of cables , when i received i was surprised with the quality of work they do. Reddit, Inc. 2023. I know it said that looks good about it I think I want to do a feedback an upgrade exchange but was informed that it's no longer available. Emotiva Audio Corporation - HomeTheaterHifi.com About Us 2 - Emotiva Audio Corporation I like them so I decided to check the Center speaker options. Review #2232226 is a subjective opinion of poster. Are there any Emotiva XPA-7 owners out there that would care to share their experience, including their buying considerations, and what system they came from? I am in California and had the replacement in less then a week. The company was clearly not up to designing this complex piece of equipment. Describe the problem. This is an easy way to have a paper trail in case you need it later. But these steps should cover it all. Very well packed , really nice product for their cheapest cables and also received holiday car with my order since is Holiday season . We're quite convinced that you'll really like your new Emotiva gear. Thats unheard of these days. Stay in the know and get the latest promotions and product announcements. User Manual. Lighter weight than the competition. There are daily reviews of audio hardware and expert members to help answer your questions. Denafrips Ares II DAC, Denafrips Iris DDC, Denafrips Hades Preamp, Denafrips Thallo Amplifier, Bluesound Node 3, OPPO BDP-83 SACD/CD transport, GeerFab DSD Digital Break Out Box, pair of SVS SB3000 subs, KLH Model 5 speakers, Worlds Best Cables Mogami 2549 XLR/Neutrik cables, Mogami 3082 "Coax" Speaker wire, Audioquest Cinnamon digital cables Good stuff. This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state. 2730 Herlev, I live in an apartment (for now), so while I do enjoy listening critically, I haven't yet fully 'stretched' any of my audio equipment. 2021-04-15 Poor customer service "Ordered 3 paris of Vaulta in ceiling speakers at the beginning of January in addtion to over $10k in Amps and processor. Our finest line of products - audiophile music and home theater components that take on the best without breaking your budget. Dont beat around the bush; most people dont have time to read a long, emotional letter. Amplifier. Since I had an Emotiva amp, I preferred to buy one from them, just so they match, since this is in my living room. Modular design - two to seven channels. It happens. Tone rewrite suggestions, a Grammarly Premium feature, identify sentences where tone may be misinterpreted by the recipient, and offer emotionally intelligent rewrite options so you can make adjustments to avoid miscommunication before hitting send. Get help, product tips and tricks. You can contact via their contact page. Summer Promo !! Id like this to be completed no later than January 31. Airmotiv Speakers combine meticulous design, extensive testing, and in-depth listening tests with a wide variety of musical material. If youre writing to a colleague, friend, or family member, then you probably know who youre writing to. Emotiva customer service is about the best service you're likely to experience. There's no need to be dishonest. Note that, even if your unit is not currently working, or has cosmetic damage, it may still entitle you to a significant trade-in credit against the purchase of new Emotiva gear. I am dying to get my hands on a pair of XPA-1's, so much so, I sold my Classe CA-300 that's being used for my mains. At Emotiva, you buy direct from our factory. if the claim was submitted during the first 365 days of the Term, Warrantor shall refund to you the purchase price that you paid for the product; and. This includes tweeters, speaker drivers, remotes, etc. If we are unable to confirm the problem you reported, and can find no other issues with your unit, we will return your unit to you, and refund the repair fee minus the cost of return shipping. (Optional) Attach a photo with your reply. Spend $750 and get 10% off your order. STANDARD FLAT-RATE NON-WARRANTY SERVICE DOES NOT COVER PURELY COSMETIC DAMAGE. A forum community dedicated to home theater owners and enthusiasts. Review #4293660 is a subjective opinion of poster. We're here to help with setup, control, and system performance. Highly recommend Emotia for both their products and customer service/response. The Emotiva UPA-2 Stereo Amplifier is an incredible solution to turn a $500 AV receiver into a real powerhouse - and for FAR less money than it would cost to buy a comparable quality flagship product . Choosing a selection results in a full page refresh. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. Summer Promo!! Emotiva Community connects you with other owners and product experts. Original review posted by user Jan 13, 2023, I was looking to my balance on Amazon pay and the remaining on my Amazon Visa card.. waiting for call back..thanks. Sign up for our newsletter and receive the latest news first. Writing Sincerely and then your name is usually sufficient. Of course, you can avoid the cost of return shipping if you choose to trade-in your unit, or elect to have us recycle it for you.) Get help, product tips and tricks. You can just ask for a return for any reason.). Hifi News Reviews the BasX TA1 Integrated Amplifier! Please refer to the product manuals for warranty information. As previously noted, at our discretion, we may repair very minor cosmetic damage (such as touching up minor scratches), at no additional cost while a unit is in for service. Use left/right arrows to navigate the slideshow or swipe left/right if using a mobile device. They made an exception for me, and I can say the speakers and customer service ended up being top notch. We will then check to ensure that your unit has received any and all critical product updates that may contribute to its longevity or performance. Code Hot10 at checkout. Units which arrive without proper authorization WILL be refused by our shipping department. Emotiva's T3+ has a surprising amount of bass! Ask questions and share your own experiences. New comments cannot be posted and votes cannot be cast. Review #4256217 is a subjective opinion of poster. Try contacting customer service team on their social pages via direct messaging or by using comments or mentions. The LCR speakers work well for movie sound. Code Sizzle15 at checkout. Emotiva XPA-DR2 Review (Stereo Power Amplifier) Highlights Emotiva BasX Home Theater Audio System The MC-700 processor is a fair value with really good sound. Code Hot10 at checkout. Proven and reliable Class AB output stages. Feb 5, 2015 (Edited) Hello! The remote was just tossed in the box loose, and it was *disgusting*. Write the RMA number on the return label and ship it to:Emotiva Audio Corporation135 SE Parkway CourtFranklin, TN 37064. Try that with Harman or Onkyo. ), If the problem we repaired should re-occur, or your unit should fail due to issues related to the repair we performed, we will repair it again at no cost to you. Let us know the issue and our team will review and address it. Finally, while I didn't ask them for anything other than my money back, if this was a factory mistake and not just how they do business, then they should make some attempt to "make it right". Use left/right arrows to navigate the slideshow or swipe left/right if using a mobile device. You can even call in and talk to their designer Lonnie, which I have done several times for information I wanted about a product. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Stay in the know and get the latest promotions and product announcements. Review authors value the most Diversity of Products or Services and Exchange, Refund and Cancellation Policy. Review #3895510 is a subjective opinion of poster. ", "Don't buy any of Emotiva's products that require really sophisticated software.". Please contact an Emotiva Sales Representative for details. Copy Comment URL. Spend $1,500 and get 15% off your order. It is on kind loan from a member and costs US $1699 from the company direct. User's recommendation: Don't trust their website pricing and don't expect a good experience with their sales staff. It was very clear just looking at it that this was not a 30-day demo, but was a well-used item that someone had traded in for an upgrade. I am an owner of a XPA-5 Power Amplifier, which I purchased in Feb 2012. Stay in the know and get the latest promotions and product announcements. I would also say the same regarding SVS and their subs. I am concerned that his evaluations of me, my performance, and my place on this team are biased and unfair. Emotiva BasX A-300 Revised September 3rd 2019 A compact audiophile powerhouse offering from Emotiva? 20% Off Emotiva Discount Code, Coupons | June 2023 - Knoji If you return a productthat has been damaged, due to misuse or abuse, or to an act of nature like alightning strike or power surge, you may NOT be entitled to a full refund. Recent recommendations regarding this business are as follows: "Don't trust their website pricing and don't expect a good experience with their sales staff. Emotiva B2+ review and measurements by EAC Stay in the know and get the latest promotions and product announcements. This service is being offered to our customers, at our sole discretion, as a way of allowing to you to continue to enjoy your Emotiva equipment. A warning for anyone considering Emotiva products | AVS Forum If you no longer have the original shipping carton and packing, we may be able to sell you a replacement at reasonable cost. I need the usb thing to make it bluetooth. Press the space key then arrow keys to make a selection. Emotiva did a wonderful job after several emails, I received the speakers at the originally listed price. Output topology: discrete triple Darlington with On Semi output devices. OKso I made a goofy mistake. 6,520 posts. Id appreciate it if youd get back to me soon with the next steps. Emotiva BasX Home Theater Audio System Review Support Center Get help in the Emotiva Lounge Emotiva Community connects you with other owners and product experts. Broadly, you may write one to a company or organization, a colleague, an elected official, or a friend or family member. You also might wonder if those new items are really new, or if they're the 30 day demos and the refurbs. Audiogon Discussion Forum replace the product with a new consumer product which is identical or reasonably equivalent (in Warrantors sole discretion) to the product. Emotiva Overview Emotiva has 3.0 star rating based on 4 customer reviews and ranks 139 of 2209 among companies in Appliances and Electronics category. basX A-100. Emotiva Audio Reviews | 6 Reviews of Emotiva.com | ResellerRatings I wanted to share my experiences with Emotiva products and services in the hopes that others can avoid their highly questionable product quality and service. If youd like to look up your warranty status, please email us atcustomerservice@emotiva.com. Attached are photos of the damaged areas, the invoice you gave me, the estimate, and information about the flooring. If your unit falls into this category you may wish to consider trading it in for new unit which has all the latest features and a new warranty. Emotiva MR1 Receiver Review! Service & Repair Inquiry - Emotiva Audio Corporation Or, see how others are using our products. Sustained, loud, full band music. I had a very difficult time trying to get ahold of someone there by phone. Excellent sound quality, all the most useful and essential features, and rock-solid performance for a lifetime. What is Emotiva's phone number? For each product which is submitted for out-of-warranty service: Your product will be thoroughly tested, with particular attention paid to the issues you have reported. The exact steps you take to write your complaint may vary, depending on who youre writing to and what youre writing about. High current switch mode power supply. Emotiva Airmotiv T3+ is a 3-way Passive Bass reflex Floor-standing speaker by Emotiva. Amazon.com: Customer reviews: Emotiva Audio A-300 BasX Stereo Power Delete. If youve purchased an Emotiva product from an authorized Emotiva dealer, your receipt or invoice will indicate the day your warranty starts. User Manual. What is your customer experience with Emotiva? If youre unsure, your manager probably knows, or you may be able to contact a general department like customer service or tech support. Code Sizzle15 at checkout. User's recommendation: Don't buy any of Emotiva's products that require really sophisticated software. Product. Desire to learn and share knowledge of science required as is 20 years of participation in forums (not all true).

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