A blip about the ABA's number one best-selling book! Our experienced, U.S.-based support team will be happy to answer your questions. Their support desk employees are responsive when you call them for support, but their development side is sorely lacking. Customize the discount description to say anything you wish! Record your time with ease using one of many easy to use features. Using a product-centric and customer-first approach, ProfitSolv collaborates with firms to offer better client services. For Rocket Matter Pro and Premier users, we offer a comprehensive training and onboarding program designed to help get your firm up and running quickly. Frustration - limitations - creates more work. Multi-task and open multiple timers so that you can jump from matter to matter with ease. Find the right app | Microsoft AppSource Wondering whether we can integrate with a particular one of your software tools? We typically respond within 24 hours. There should be a feature to allow additional users to at least view tasks assigned to another user on the second users dashboard and task list. Keep track of them. Rocket Matter Pricing, Cost & Reviews - Capterra UK 2022 Our billable time has grown by a third, which has in turn increased our collections by as much as 25 percent. It features time and billing management, calendar, document management, payments and collaboration management modules. Relay phone messages to other users or capture any kind of message using our '+Add New' button. We would really love the opportunity to speak to you regarding your personal experience with Rocket Matter so that we can make it right. Trusted by thousands of firms worldwide, Rocket Matter makes the lives of lawyers a whole lot easier. By contrast, a Cloud-based software solution willautomatically back up your law practice data in the Cloudand can be accessed from any device, including mobile phones, allowing your attorneys & staff to coordinate on matters from remotely. Try for Free, $89 user/month Chat with Support Contact Us First name* Last name* Email* Phone number* Company name* Firm Size* How did you hear about us? Rocket Matter FAQ. Empower every employee Your customer service department is, in many ways, the face of your brand. Choose your desired data sets and populate reports that provide the exact information you are looking for. We have recently updated our mobile application and are hard at work to ensure that other customer-requested improvements and features are added to our software on a monthly basis. It has fallen well behind other software now. This time-saving integration combines the power of Rocket Matter with some of your favorite Office 365 tools. Create your own parameters for tasks and events and apply them automatically to whichever cases you select. 2023 ProfitSolv, LLC, All rights reserved. Rocket Matter is part of ProfitSolv, a collection of best-in-class software solutions for professional services firms, allowing the freedom for growth and innovation. . - Add, edit, and view contacts, matters, calendar events, and tasks, anytime from anywhere. Email Our Support Team Chat Support Start a chat with one of our helpful product specialists. TEMPLATES! Automatic Evergreen Retainer Payment Requests, Custom Intake Forms Available with File Requests, 1-click outbound referral management and tracking, Integrated Intake Form (with Rocket Matter CRM add-on), 15 Blog Posts Per Practice Area (up to 3). Have some questions before trying Rocket Matter? Rocket Matterslegal practice management softwareincludes powerful legal trust accounting functionalities that help you manage client trust accounts while staying compliant. Quickly find all of your case information at a glance Imagine being able to quickly find all contacts, documents, notes, and billing information related to a case with one unified and easy-to-use interface, from anywhere. The RM team has helped us device a way to do so but it is still clunky. Rocket Matter Software Reviews & Ratings | 2023 | Software Advice Careers. Youll also be able to track time & expenses while traveling or working from home, facilitating more accurate timekeeping & billing. Powerful workflows and automation to simplify your life and boost revenue. We offer free training sessions to help you get the most out of Rocket Matter. Enjoy a quick overview of Rocket Matter Kanban. Alegal-specific practice management solution, like Rocket Matter, is be built from-the-ground-up to meet the unique demands of legal work. Set up a payment plan for those clients who are having difficulty paying off their balance. We are sorry to hear that you have experienced some frustration with Rocket Matter. Time, Billing & Payments, About Us The trial is 100% freeno credit card required. The system also features a document assembly module, so that practices can easily generate frequently-used forms and documents. Access your firm's info & track time and expenses on the go. Fromtracking billable hours to invoicing and accounting, many law firms still use tedious manual processes to manage daily administrative tasks or rely on a patchwork of separate software to handle the different parts of their legal workflows. Try for Free, Overage rates apply, $2 per envelope Additional Consumption Fees Apply for e-sig and text We also offer a discount on annual subscriptions. Or join us on demand at any time. BILLABLE HOURS! Have more questions? - Access important client data on-the-go, including trust accounting and matter billing. Process credit cards in-app for quick payment and reconciliation! Take advantage of Rocket Matter Pay e-check capabilities. Free Trial See how Rocket Matter can help make your life a whole lot easier. The Rocket Matter calendar feature is very easy to use and visually see the entire firm's calendar at once. They don't appear to be updating it, as they have "planned upgrades" listed as upcoming in the future (more API connections) that they released a year or more ago. ProfitSolv, Rocket Matter, and respective logos are trademarks or registered trademarks of ProfitSolv, LLC and its affiliates. Have some questions before trying Rocket Matter? I have used this product for timekeeping and billing for over 8 plus years now. Rocket Matter Software - 2023 Reviews, Pricing & Demo Rocket Matter runs natively on iPhone and Android devices. Optimize LEDES billing & avoid client invoice rejection with intelligent invoice analysis. When properly implemented, the rightpractice management systemcan help your firm: Best of all, it will allow you to do this all from within a single tooland integrate with the other software tools you use every day. Reviews by company size (employees) <50; 51-200; 201-1,000 >1,001 Find reviews by score . Barbara Rheney Christophillis & Gallivan, P.A. - Add, edit, and view contacts, matters, calendar. Rocket Matter Legal CRM - Rocket Matter I've sat through a lot of tutorials while considering making a switch, no reason in particular, just wanted to know if there was something better available. I defy anyone to use, for example, the Fujitsu ScanSnap integration, or their mobile apps. Ideal for firms who want to grow revenues, increase productivity, and automate workflows. Filter and run your invoices in batch billing to save loads of time. File storage seemed to be the main issue I noticed while looking into other products, however, for the price of Rocket Matter, what is offered is understandable. It provides accountability to all users which helps make an office run more efficiently. 2023 ProfitSolv, LLC, All rights reserved. Using ourreporting & analytics features, law firms gain deep insight into their workflow efficiency, realization rates, revenue, profitability, and moreso they can make informed decisions for the future of their business. Rocket Matter runs natively on iPhone and Android devices. RM looks great on the surface, but once you begin . Some of the billing I would like to change as to how it prints out, but maybe that is user error. 2023 ProfitSolv, LLC, All rights reserved. . Send retainer requests from a client or matter level with ease. Make legal-specific, law practice management software a priority for your law firm. Key Features: - Use Touch ID setup for easy login. Create Custom Fields on a global level so that they appear on all your matter dashboards. Rocket Matter runs natively on iPhone and Android devices. It is user friendly. Learn how to leverage our Business Intelligence, custom report builder to increase profits and improve processes in your law firm! Rocket Matter - Modern Legal Software for Busy Lawyers When a lot of people are working on many matters, its easy to overcomplicate workflows. Ubiquiti Support and Help Center Careers. Firms using Rocket Matter enjoy access to powerfulmatter management features, including: All these features help your team work more efficiently, so you can spend less time on case management and more time serving your clients. Most importantly, the right legal software will feature key compliance protections to help your legal practice remaincompliant with ABA and state bar rules. Rocket Matter is a cloud-based legal billing and management solution designed to cater small and midsize law practices. Using a product-centric and customer-first approach, ProfitSolv collaborates with firms to offer better client services. By making it easy to digitize & manage your firms documents, Rocket Matter ensures that your team will be able to find the files they need quickly from anywhereeven if theyre doing their work from home or while traveling. Thanks! Ideal for firms with enterprise needs or those firms who want to take their productivity to the next level. Designed for solo, small, and midsized law firms who want to streamline their operations and boost their profits with intuitive, best-of-breed legal software. Using a product-centric and customer-first approach, ProfitSolv collaborates with firms to offer better client services. Stay on top of matters, communicate with clients, and view documents from your smartphone or any device with an internet connection. I am not sure, but I thought at the time that it was probably more user friendly. When looking for the best law practice management system, law firms have two basic options: they can opt for an on-premises software, which is stored locally on your office hardware, or a Cloud-based system, which stores your firms data in the Cloud so that it accessible to you from any location. Help Center. We typically respond within 24h Contact our Support Team, Start a chat with one of our helpful product specialists.Chat with Support. "Overall, my experience with Rocket Matter has been very successful in navigating through the website and it is pretty self explanatory which helps when training new employees comes up. Access your firm's info & track time and expenses on the go. See how Rocket Matter can help make your life a whole lot easier. Data Security: Safeguard the firm from potential malpractice suits with a secure and centralized data repository. Streamline law firm daily operations & avoid missed deadlines with firm-wide & matter-specific calendars. Rocket Matter offers tools to gain control over your client and case information to stay efficient, bring in revenue, and deliver high-quality legal services. See who has done what at a glance. The solution is available on a per user per month subscription basis, which includes customer support via phone an Email. Having a single, fully integrated practice management toolallows you to manage every facet of your law firms operations quickly & easily from within a single dashboard. Their support desk employees are responsive when you call them for support, but their development side is sorely lacking. I did not find any cons with rocket matter. More Organization Tools Included with Rocket Matter: Trusted by Law Firms Since 2008 for Unparalleled Product & Service. 7 Best Practices for Top-Notch Customer Service - Salesforce We'll format and import your valuable information to make your transition to Rocket Matter as seamless as possible. Functions and features are consistently being added to make daily tasks easier. When you run a solo law firm, youre serving as every department every day. It also ensures that all your data is stored in the same place, so you can avoid errors from redundant double data entry -- and ensure that every member of your team stays on the same page. The ease in using this software makes working to track time spent on cases flawless.". Do you offer various payment plan options? With Rocket MattersBill-As-You-Work Technologyin place, your timekeepers can effortlessly track their hours (and their expenses) from anywhere in the software as they do their work. Free Trial Free Demo Support Features Resource Library Sign In, Practice Management Organization Time, Billing & Payments, About Us Our Core Values News and Information Subscription Agreement Privacy Policy Rocket Matter and GDPR Partnerships Careers. It features time and billing management, calendar, document management, payments and collaboration management modules. Rocket Matter is part of ProfitSolv, a collection of best-in-class software solutions for professional services firms, allowing the freedom for growth and innovation. That is is a cloud based program with updates and customer service included in the subscription. Feature ratings Value for Money 4.2 Features 4.2 Ease of Use 4.4 Customer Support 4.5 Tracking time, billing, calendaring, assigning tasks, everything is basically accessible anywhere you are in the system. Can Rocket Matter help my firm become more profitable? It has been very good which is why we have stuck with them for 7 years now. Our Insurance Defense module will help reduce errors and omission and will get your claims paid faster. Best Customer Service Software for Rocket Matter Find and compare the best Customer Service software for Rocket Matter in 2023 Sort: Sponsored Rocket Matter Customer Service Reset Filters Use the comparison tool below to compare the top Customer Service software for Rocket Matter on the market. Implement time saving methodology and create document and invoice templates that you can use with any client and any matter. It's one easy change you can make today. I would consider using RM if they had a CRM. ProfitSolv, Rocket Matter, and respective logos are trademarks or registered trademarks of ProfitSolv, LLC and its affiliates. Rocket Matter is part of ProfitSolv, a collection of best-in-class software solutions for professional services firms, allowing the freedom for growth and innovation. Rocket Matter Helps You Take Care of All of Your Firm's Needs in One Unified Platform: Stevie Winner for Sales & Customer Support Since 2015, Trusted by Law Firms Since 2008 for Unparalleled Product & Service. Features - Rocket Matter The company was the first cloud-based legal practice management software on the market, landing its first client in 2007. Thank you to the judges and everyone involved in the Stevie Awards for recognizing our commitment to customer service. Should my law firm process online credit card payments? Rocket Matter is a cloud-based legal billing and management solution designed to cater small and midsize law practices. Using a product-centric and customer-first approach, ProfitSolv collaborates with firms to offer better client services. 1. You can also simplify your workflows and save a ton of time with powerful automation features. Become a lean, modern, automated law firm with Rocket Matter. It is difficult to pull reports that are not standard part of RM package. Rocket Matter reduces the busywork of your practice so you can build your practice, increase your profitability, and focus on the most important thing: serving your clients. From my research, all of the practice management software requires other software and most of that software requires a subscription. Keep your contacts, clients, and relationships organized with Rocket Matters powerful client contact management tools. I also loved how I could task others in the office to complete items, knowing it wouldn't be on a sticky note that could end up in the trash. Tasks can only be assigned to one user at a time. Time is something we cannot afford to waste. The trust accounting features allow me to stay on top of my trust account and know which files I need to replenish. If you ask questions about improvements, RocketMatter refers you to another site called Receptive where they ask you to identify potential improvements. It seems to work well with my office. However, an on-site software will only be accessible from the office and puts your firm at risk of data loss if you experience a hardware failure, power outage, or the software closes/crashes unexpectedly. "Overall, my experience with Rocket Matter has been very successful in navigating through the website and it is pretty self explanatory which helps when training new employees comes up. (And everything integrates with Google Calendar.). Using a product-centric and customer-first approach, ProfitSolv collaborates with firms to offer better client services. Thanks! Inability to change dates - reprint e bills to a word format - the limitations of the reporting - the names of the reports which makes it difficult to find a report - who starts off reporting with "I want to" - it feels very juvenile. Have some questions before trying Rocket Matter? It also helps practices to streamline their workflows by creating parameters for accepting cases, categorizing matters and defining relationships within an active case. Thank you for taking the time to leave us a review. Our award-winning team will help migrate all of your existing data into Rocket Matter. Go paperless with streamlined digital document management. Rocket Matter's 'Report' section offers you advanced analytics to help you manage your firm's growth and productivity. Matter Templates make it easy to automate your workflow when creating Matters. Edit or change your firm's contact information in order to display correct contact information on documents and invoices that have been created with document or invoice templates. We have recently updated our mobile application and are hard at work to ensure that other customer-requested improvements and features are added to our software on a monthly basis. Stay on top of matters, communicate with clients, and view documents from your smartphone or any device with an internet connection. (Paid Annually) Marketing can be tough but, it does not need to be scary. Share documents with your clients via email straight from Rocket Matter! Login to Rocket Matter. Rocket Matter works with your law firms processes to help save time and money. The best part? Streamline the document creation process for a leaner and more productive business. From matter & document management to legal billing to reporting & analytics, Rocket Matter gives law firms all the tools needed to run a more efficient, profitable practice. See how Rocket Matter can help make your life a whole lot easier. More Practice Management Tools Included with Rocket Matter: Trusted by Law Firms Since 2008 for Unparalleled Product & Service. Schedule a Demo Start a Free Trial Winner of Seven Consecutive Stevie Awards for Sales & Customer Service Excellence: Lightning-Fast Contact Creation Customer service is also great, any issue I've ever had has been courteously addressed and followed up on. Rocket Matter and GDPR Save as many cards as your client desires. Subscription Discounts Available for Long Term Commitments. Both are so ill conceived and executed that they are essentially worthless. Take advantage of Rocket Matter's two-way Dropbox integration! Keep track of them. You can even set multiple timers at once, so you can move seamlessly between different tasks without missing a beator track time directly from Microsoft Outlook while using your email. Clients really like the detailed, itemized statements Rocket Matter produces, and the staff is always responsive and ready to help., McKenna Cox Herndon, Coleman, Brading and McKee, I handle a wide range of cases, and I like that Rocket Matter is set up to handle all of the billing options I use., Starting my own firm I knew that I wanted something that would streamline my practice.

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