One thing you can attempt is a superglue repair, which I have done successfully on many multiport valves, but not on a pump body. Hi I have a variable speed ecostar and am now having the drive error, drive stalled. Hi Jeanette, somewhat normal with sand filters I would say first. If that all checks out, be sure that there are no air leaks on the suction side of the impeller, around the lid, drain plugs or pipe coming into pump. Short answer: A pool pump may not turn on due to a variety of reasons, including a blown fuse or tripped circuit breaker, faulty wiring connections, defective motor or capacitor, and clogged impeller. Hi James, for a two speed motor, I would suggest the run capacitor, but not sure if the VS motor has one? You can also call Hayward directly for tech support. I assumed electrical issue but when I checked the voltage at the back of the motor and it was good I am at a loss. ) and you should be able to feel debris lodged in the impeller with your fingertips. I checked valves inside pump, and new o ring was installed. If your pool pump wont turn on, the problem could be several things. If any of these readings are outside limits, replace motor. No noise, nothing. All breakers have some wiggle to them usually, but a very loose breaker could be a hazard for arcing or even fire so should be checked out, if so. Hi Dave..your honest opinion please..new 14000gal gunite pool with hayward sp3400vsp pump September 2014,ran a month winterized and ran fine for 3 years, when company came to open up the pool in 2017,pump stuck,installed new 3400@ $1200. Only do it if you have some experience and be careful: it can still store power, even if its not working. I have an Ecostar That has developed a pinhole spray leak at the top of where the pump housing oring sits between the pump and motor. If you had a multiport valve, you could put it on recirculate and verify, but since perflex have no such valve, the only other test would be to actually plumb around the filter, by installing a bypass valve and line, or just temporarily routing plumbing around the filter, to bypass the filter completely. It functions as the absolute hub of your pools circulation system by filtering out dirty particles from your pool water and evenly distributing cleaning chemicals. Flex pipe used on skimmers can eventually narrow and crimp, leaving a small opening that clogs easily. IF thats good, check the pipe coming into the pump, does it drip when the pump is off? At first, the pump would only hum and not work. If your previous pump was also 230V, as it likely was Im not sure what could be the problem, probably not a bad pump, but maybe some wire is disconnected, from the terminal board to the capacitor, for example, or otherwise mis-wired, internally perhaps? Easy Touch-Pumps Won't Turn On - Pool and Spa Forum It now trips the breaker whenever i try to turn it back on. Has worked fine until today. Excuse my ignorance, but what could be the problem? The electrician also installed w new capacitors on the pump and still same problem. Missing air bleeder sock or strainer cap Hi Phil, hmmm, could be a breaker that is going bad they tend to wear out after 20 years or so, especially if they are used often, as a switch. Not usually related to a tripped GFI, but I suppose they could be linked. I assume assy A motor is just bad. Any thoughts? (returns are the lines going back to the pool, returning) Some pools can operate successfully with fewer than the original pipes, I have worked on many pools with abandoned main drains or skimmers that stopped working. It likely also got hot and the threads shrunk, now drawing in too much air for the pump to catch prime. 14 x 28 inground, water clear. It appeared that I couldve pulled them right off if I tried. A start capacitor is supposed to only be energized for a few seconds to start the motor, and once the centrifugal switch opens and releases contact with the stationary switch, the capacitor is released. Clean the filter cartridge well, allow it to dry fully, and then replace it back in the filter tank. * If your pump is not working at all, the board could be bad. 1. Hi Sara, could the sound be the gas whistling thru the burner orifices? My 4 year old pump is working well so I am not looking to switch it, but I am curious if I should consider raising its location to above pool water level. my hayward pump will only work when the nob is turned to 110 Turn off the electricity to your pump at the breaker, not just at the timer. IF the motor is turning over or starting, but no water pumps, it is usually an air leak from a loose pipe coming into the pump, or a loose pump lid. The actual unit of measurement for DE powder (lol) is a 1 lb coffee can size scoop. Next, check continuity from lead to lead. If the shaft spins freely, no rust problem. Check for water under the display, or in the control box area. I just purchased a brand new Hayward Super Pump 1.5HP for my pool that is being renovated. Running very smoothly and pumping very hard. Could the water have damaged the motor ? If you can remove the handle, you can apply shaving cream and run the pump to see if it gets sucked in put cream around the stem and on both joints in/out of the valve. This is a black cylinder located in the back of the motor, at 9 oclock, which acts as a battery to give the motor extra juice to start. Check the shaft, to see that it is spinning freely, then check the wiring to be sure no bare wires are touching bare metal, or each other, or is corroded, and that all wiring is tight and clean. The motor runs but does not When the centrifugal switch is pushed flat by the spinning shaft (or with your finger [power off! Just replaced my old Polaris booster pump, 3/4 hp, with a 1hp pump. If not those, it could also be a short in the motor windings, which would be a major failure, requiring a new motor. If your pump plugs-in to an outlet, it could also be a bad outlet, or bad wire or connection from breaker to outlet. My client thinks the motor was 1hp, but he really not sure. What to Do When a Pool Pump Will Not Start? | Hunker Any tips? The motor has all of the same specifications of the Hayward motor that is being replaced, what could possibly cause the motor not ot work? We are out of ideas and no one can solve this. Hi Virgil, the time clock may not be set, or if you have a controller, the on/off program may not be setup, so it runs until it is set to turn off but is not set to turn back on again? Ive tried the override, checked the basket on the pump and felt into the intake and outlet for obstructions. Dont let pool pump problems drive you crazy! Posted November 5, 2012. If needed, get yourself ECX1014A, bump shaft kit, for a little rebuild. please help. Checked pump later, not running with message Drive error, heatsync overheated. If it is reversible is lists voltage on the label as 115V/230V, but if 230V only, it just says 230V. partially collapsed, or partially clogged skimmer line. It looks simple to replace, but I cant even get the old one off the ground! If your impeller had no debris and looks like it should be in working shape, you might have corroded bearings. Pump lid not on tight enough What possibly is happening, is that air is being sucked in, possibly from low water level or a stuck skimmer weir, or an air leak in front of the pump (before the pump). I completely back washed and clean the system two times making sure the filter was put together properly and there were no holes in either the manifold or the filter grids. I have great circulation, but I the problem is after the pump runs for around a half hour on the filter setting it barely has any force coming out of the jet. 1.5 horse power. hI, the impeller ring should go small side toward the impeller, they are often marked as such. Does anyone know what Im talking about and/or know how to repair? Please help! This is the round cylinder in the back of the motor, at 9 oclock. If the motor label says 115V/230V it is reversible, but if it says just 230V, Hi Chad, Hi Clara click doesnt sound like a motor runnning, perhaps you are hearing a relay click, but if the motor itself is not turning over there could be a multitude of reasons why, but in most of these cases, the problem lies where the power dies. Should it be very hot to touch or is this an indicator for a capacitor problem? Hi Jim, sounds like an air leak, or low water in the pool, or a stuck skimmer weir blocking water flow into the skimmer. This quick spray of water when you shut the pump off, as you have experienced, are a useful tool in locating an air leak on a pump. Home / Pool Equipment / Pool Pumps / Hayward Pool Pump Troubleshooting. Inspect for any damage to wires or wire casing. It could also be the centrifugal switch located in the rear of the motor, on the end of the shaft, check for looseness, broken spring or other damage. All pipes are 1.5 and solidly installed with primer and high quality glue for the PVC used. Hi Davy, my pump is on a timer and will occasionally fail to turn on in the morning. Capacitors are cheap to replace, order the exact MFD number, printed on it, or you can pick up local at a motor shop. Air leaks can occur over time, the most often areas are a loose pump lid, unlubed pump lid oring, or my favorite, the loose threaded fitting that brings water into the pump. The outlet the pump is plugged into, I suppose that is a 240V outlet. * Check for leaks, then turn your main circuit board breaker back on. Any thoughts? I just purchased a pool home that is utilizing a Hayward Northstar SP4020NS I have noticed that when the pump shuts off water briefly blows out of the strainer cover, like a pressure release. I like to use a Drain King on pumps that have priming problems, to get them started, get the 2 model at any hardware store. Perflex filters can also leak out of the bump handle, this fix usually involves replacing the shaft o-rings. the tubes are sealed at the end by the two seal plates. We opened our pool today. Another oddity is both failure are upon Spring re-opening,and the pumps ran flawlessly throughout each summer? If i knew what make/model of pump you have, I could be more specific. I even removed the outflow from the filter and ran that directly in case the filter was clogged. It would be best to not abandon the pipe if possible, best for water quality, clarity and turnover rates but sometimes thats not feasible so either way will work! If you get no response from your Hayward pool pump when you flip the switch, first verify the terminal board connections match the wiring diagram on the motor data plate label. When I turn on my clock and put my ear close to the clock I hear the clock sound like its on but my Hayward filter does not turn on and makes no noise. 9-17-2020 I was going to try one of those next, as it seems impossible to keep water in the line without it draining into the pool. My pump motor runs for 3-5 minutes ant then shuts off for about the same time. Happens all the time to pool pumps, and the way to un-stick it is to do some disassembly in the rear of the motor, to get a wrench on the slotted rear of the motor shaft, and work the shaft back and forth for a minute, to break the rust seal, and get the shaft to turn again. All the electrical connections seem tight. Hi, my above ground pool pump will run when not attached to the pool and there is no water in it, but when I get it hooked up to the pool and let the hoses and pump fill, it no longer turns on. 5. low water level or skimmer weir blocking water flow Hi Rob, there could still have been some sand in the pipes yes, and thats probably the problem. Remove and replace the two seal halves, in the same orientation as removed, spring half slides over impeller stem, donut half is pushed into seal plate. After running the pool for a few hours we realized the pump was leaking and EXTREMELY HOT. I changed the sand and it is still occurring. Remove the 6 bolts that hold the seal plate to the pump housing Air can also enter through split vac hoses, but since yours is new Third problem could be if the new pump moves much more water than the old pump (not all horsepower pumps are the same 2 different pumps of the same hp, can produce vastly different flow rates. Pool Pump Troubleshooting - Swimming Pool Steve Pool pump will not start. look for a hi-voltage/low-voltage diagram on the motor label. The control panel says that theres a driver error. Any help,appreciated. Only have red dot. I dont want to assume but I am guessing the pump was just going bad, thus leaking voltage in the pool. My pump just quit working, figured it was old so I replaced the motor. Hi Tony, yes if the impeller spins freely then the shaft does too (unless you are unthreading the impeller from a stationary shaft) normally. I have a hayward superpump and upon starting the pump, it sucks the water into the pump basket but when it is filled with water the pump will start revving up and down. Is that a reason to replace impeller? Hi John hot plug? You should get it back same day or next day, in most cases. I would test the voltage at the motor terminal board, very quickly, before the breaker trips, to be sure its between 210V-250V coming in. Check that hoses are clamped tight to fitting. For the clamp band, yes the washer with the slightly smaller hole I.D. The second thing that can cause such a problem is if the pump is starved for water, cavitating, because it is too large (hp) for the piping system, or because incoming valves are closed, or pipes are plugged, or clogged. Our pump is going through this one-off cycle similar to what others are describing. Could be the pump lid, drain plug, or the pipe that threads into the pump. Normally when the device is turned off and we do get the lid off, water runs back into the basket from the filter, it almost sounds like its creating almost a vapor lock, like in an engine. Just started getting a No Flow error. If there is a little noise, check the motor capacitor, or look at the motor switches in the back, look for anything that looks or smells funny. OR actually, since you say that it starts good and then loses flow that would be different probably an air leak in front of the pump (pump lid, or the pipe coming into the pump, or leaky suction side valve), or a stuck skimmer weir blocking water flow, or low water level causing a vortex in the skimmer. For the pool winterization, the usual practice is to remove the filter and drain plugs, and then use rubber expansion plugs, or threaded plastic plugs, to close up the pool skimmer line and the pool wall return lines (where water returns to the pool), after the pipes are drained of water. The breaker is probably overloaded. Water level is good, changed basket lid seal, all unions are tight. Some times it has overheated, it did re start, but I want to make sure that the motor is supposed to run continuously. Another check to do is to place the multiport valve on recirculate, which bypasses the filter, and will let you know for sure that the problem is in the filter sand. Any idea what the next most likely culprit could be? Its less than 2 wks old. Your old motor may have been uprated, and new one full rated? Check all connections, circuit breakers, and fuses.

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